You’ve just got a new subscriber, and you want to start your customer relationship off right. You may think that the content in your next blog post or other announcements is where your relationship starts. This is a common misconception. While your forthcoming content will be what makes your subscriber stay subscribed, your first move should be when they first hit “subscribe” by thanking them for their subscription and getting your notification relationship off on the right foot.
What is the best way to reach out to your subscriber immediately upon subscribing?
Triggered “Welcome Messages” are notifications that your subscriber will receive immediately after subscribing to your content. This small yet effective measure reassures the subscriber that they are indeed successfully subscribed. It’s a digital hearty handshake of gratitude.
A “Welcome Message” can also do a lot more than act as a digital “thank you”. These specially created messages can also establish the groundwork for a long-term relationship, convince users of the value you offer them, establish expectations, and reward them with resources, content, or exclusive offers.
In this article, you will learn how to set up your custom welcome message that is sure to help you establish a strong relationship with your customers!
How it works
Within Prompty, a “Welcome Notification” is defined in your account. When the user clicks “Allow” in their browser to subscribe, the welcome notification message will be delivered immediately. You define how it looks, what it says, and what a URL your subscribers will go to if they click on the message.
Creating your Welcome Notification
Here’s how to create your “Welcome Notification” in a few easy steps!
Click on Notification in the top navigation bar and then the “Welcome Notification” tab. Fill in the “Title”, “Message”, “Icon” and “Link” of the message you want to be automatically sent when someone subscribes. Then click “Save”.
Once your “Welcome Message” is saved, your new subscribers will receive their welcome notification!
Final Thoughts
First impressions matter when beginning a relationship with your subscribers. When looking to find a way to establish a good relationship with your subscribers, setting up Prompty’s triggered “Welcome Message” is a quick and easy solution. Setting up a triggered “Welcome Message” helps establish your relationship with your subscribers, and get them excited about being a subscriber to your content.
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